Confience eLIMS Advances Innovation at Pace Analytical Labs– Building Sciences Division, Pittsburgh Location

Confience eLIMS has empowered the lab to operate more efficiently, ensuring both precision and compliance in their workflows.

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Organization Profile

Products Used

The Pace Analytical Laboratory – Building Sciences Division, Pittsburgh location specializes in the isolation and identification of waterborne pathogens with expertise in testing for Legionella, the bacteria responsible for Legionnaires’ Disease. Water samples are received from all over the United States and Canada.

The lab offers comprehensive Legionella testing and analysis services for healthcare, hospitality, manufacturing, commercial buildings, and more. They offer numerous test methods, including Legionella ISO culture, Legionella CDC culture, Legionella qPCR, and Legiolert. Testing for Legionella is completed under various accrediting bodies and proficiency programs.  

The lab’s experienced team of microbiologists and environmental scientists work collaboratively with clients to create customized testing plans tailored to meet specific needs and regulatory requirements.

Their Challenge

For years, the lab relied on a paper-based data management system—an outdated approach that was both inefficient and vulnerable to human error.

As a commercial laboratory handling high volumes of testing, the laboratory knew it needed a Laboratory Information Management System (LIMS) that could meet the demands of its operations with precision and efficiency. Their ideal solution would accelerate sample processing and provide powerful reporting capabilities. Equally important was having a system that was easy to use, allowing staff to maximize productivity without navigating a steep learning curve. Finally, scalability was a critical factor—the laboratory needed a solution that could seamlessly grow alongside their expanding operations.

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The flexibility of Confience eLIMS, and the support provided allow us to keep up with ever changing client and operational demands. It is a dependable system that is easy to use and understand, providing a solid foundation for a growing laboratory.

Brian Verdi, Operations Manager

Pace Analytical Laboratory – Building Sciences Division – Pittsburgh, PA Location

Our Solution

In 2012, the Pace Analytical Laboratory – Building Sciences Division, Pittsburgh implemented Confience eLIMS, which has evolved alongside the laboratory.

Confience eLIMS offers an array of features designed to streamline the laboratory’s operations and enhance data accuracy. The LIMS provides centralized data management, ensuring the lab’s information is always organized, secure, and instantly accessible.

Confience eLIMS sample receipt functionality enforces data consistency by requiring data to be entered in a structured format. This ensures the maintenance of "clean data," significantly reducing errors. The configuration abilities of Confience eLIMS allows users to easily add new projects, customize field names, and adapt the system to evolving laboratory needs.

To maintain transparency and compliance, Confience eLIMS includes an audit trail that records all changes made to a record, offering a robust level of accountability. The audit trail records what was changed, when the change was made, who made the change, why it was changed wherever it is practical to do so (the reason for modification) and the previous value. Additionally, validation features such as peer review, ensure that data is accurate and reliable before being finalized.

Confience eLIMS enhances lab productivity with automated reporting and provides the lab with actionable insights through real-time dashboards, enabling the laboratory team to make informed decisions quickly.  

The laboratory has experienced many benefits since implementing Confience eLIMS. One of the most notable benefits has been enhanced usability, enabling streamlined workflows and intuitive processes that save time and reduce user errors. The system’s adaptability has also been invaluable, allowing the laboratory to customize functionalities to meet evolving needs while seamlessly integrating with existing tools and technologies.

In terms of quality assurance, the LIMS has been a game changer. By automating critical processes and maintaining consistent data integrity, the LIMS system ensures compliance with industry standards and regulatory requirements.  

The laboratory has also experienced significant growth, with Confience eLIMS proving its scalability to handle a 10x increase in sample testing. As the lab expanded from a modest team of 5 users to a workforce of 30, the LIMS system has seamlessly supported this growth without compromising efficiency or performance. This ability to scale alongside the laboratory’s needs underscores the LIMS's critical role in ensuring operational resilience and long-term success.

Confience eLIMS has empowered the Pace Analytical Laboratory – Building Sciences Division to operate more efficiently, ensuring both precision and compliance in their workflows.

Confience is driven by the mission to provide automated lab management and data their customers can act on to build trusted products and a thriving planet. The result of a recently announced merger between Accelerated Technology Laboratories (ATL) and Quality Systems International (QSI), Confience offers LIMS solutions that empower lab and quality managers to accurately gather, analyze, report data, work efficiently and intuitively, meet compliance goals, and exceed business objectives.

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